1. Introduction
Wulong is the developer and operator behind this website, which is maintained on behalf of Jinan Wulong Human Resources Service Co., Ltd., a company registered at No. 489, Yingmou West Street, Laiwu Economic Development Zone, Jinan - 250000, China. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website at https://www.wulong.mom or interact with our human resources and systems design services.
We are committed to handling your information with care, honesty and transparency. We encourage you to read this policy in full so that you understand what information we gather, why we gather it and what choices you have. By accessing or using our website, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, please discontinue use of the website and contact us with any questions you may have.
This policy applies to the personal information we collect through our website, through email and telephone correspondence, and through the provision of our recruitment, staffing, payroll, compliance and training services. It does not apply to websites or services operated by third parties, even where those parties are linked from our pages.
2. Information We Collect
We collect several categories of information depending on how you interact with us. The first category is information you provide directly. When you complete a contact form, send us an email, call our office, submit a resume or participate in a recruitment process, you may provide your name, email address, telephone number, company name, job title, professional background, employment history, educational details and any other content you choose to include in your message.
The second category is information collected automatically. When you browse our website, our servers and analytics tools may record technical details such as your internet protocol address, browser type and version, operating system, the pages you view, the time and date of your visit, the referring website and general location data derived from your connection. This technical information is used to operate, secure and improve the website and is generally aggregated or pseudonymized where possible.
The third category is information we obtain from third parties. In the course of recruitment and staffing work, we may receive references, background information and verification data from employers, professional networks and public sources, always in a manner consistent with applicable law and with the purposes described in this policy.
3. How We Collect Information
We collect information through a number of clear and ordinary channels. Information you provide directly reaches us when you submit our online contact form, when you email an address such as team@wulong.mom, when you call our telephone number +14325776877, or when you engage with us during an in-person meeting, an interview or an onboarding session. In every case, we aim to make the collection process obvious and to collect only what is relevant to the purpose at hand.
Automatic collection occurs through standard internet technologies. As you move around our website, server logs and analytics software create records of activity that help us understand how visitors use the site. We also use a small number of cookies and similar technologies for the limited purposes described later in this policy. You can control many of these technologies through your browser settings at any time.
Where we receive information about you from a third party, we take reasonable steps to confirm that the party has a lawful basis to share that information with us. We do not collect special categories of sensitive data, such as health or biometric information, unless you choose to provide it voluntarily and it is necessary for a specific service you have requested.
4. How We Use Your Information
We use the information we collect to deliver and improve our services. Specifically, we use personal information to respond to inquiries, to match candidates with suitable roles, to manage the recruitment and onboarding process, to administer payroll and compliance obligations, to deliver training, and to provide follow-up support after a placement is completed. Without this information we would be unable to perform the core functions of our business.
We also use information to operate and maintain the website, to understand how visitors use our pages, to improve navigation and content, to diagnose technical problems and to protect the security of our systems against fraud, abuse and unauthorized access. In addition, we may use your contact details to send you information about our services, subject to your preferences and to the marketing rules described in this policy.
Finally, we use information to meet legal and regulatory obligations, to respond to lawful requests from authorities, to enforce our agreements and to establish, exercise or defend legal claims. We do not use your personal information for automated decision making that produces legal or similarly significant effects without appropriate human oversight and notice to you.
5. Legal Basis for Processing
We process personal information only where we have a valid legal basis to do so. The primary basis is the performance of a contract or the steps taken at your request before entering into a contract, such as when you engage us to fill a role, manage payroll or deliver a training program. Processing for these purposes is necessary to provide the service you have asked us to perform.
We also rely on our legitimate business interests where those interests are not overridden by your rights and freedoms. These interests include improving our services, securing our systems, maintaining accurate business records, understanding website usage and conducting marketing that is proportionate and relevant to your relationship with us. We carefully weigh these interests against any impact on you before relying on this basis.
In some cases we process information to comply with a legal obligation, for example to keep records required by employment or tax law, or to respond to a valid legal request. Where we rely on consent, such as for certain marketing communications, that consent is voluntary and you may withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.
8. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, and to satisfy any legal, accounting or reporting requirements. The exact retention period depends on the nature of the information and the reason for which we hold it. Contact inquiries and correspondence are generally retained for as long as needed to respond and maintain a record of the relationship.
Recruitment and employment-related records may be retained for a longer period to comply with obligations under employment, tax and social security law, and to support any future engagement between you and our company. Where information is no longer needed for a lawful purpose, we securely delete or anonymize it. We periodically review our records and remove information that has reached the end of its retention period.
If you would like more detail about how long we keep a particular category of information, or if you would like to request deletion of information you believe we hold, please contact us using the details in the contact section of this policy. We will consider every request fairly and in accordance with applicable law.
9. Data Security
We take the security of your personal information seriously and apply reasonable technical and organizational measures to protect it against accidental loss, alteration, unauthorized access, disclosure or destruction. These measures include access controls that limit who can view personal information, secure storage of records, encryption where appropriate, and regular review of our systems and processes.
Although we work hard to protect the information we hold, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we ask that you take your own precautions when communicating with us, such as avoiding the inclusion of unnecessary sensitive details in unencrypted email. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
In the event of a data breach that affects personal information, we will assess the incident promptly and, where required by law, notify affected individuals and relevant authorities without undue delay. Our team is trained to handle personal information responsibly and to escalate security concerns as soon as they are identified.
10. Your Rights and Choices
Depending on where you are located and the laws that apply to you, you may have certain rights regarding your personal information. These rights commonly include the right to access a copy of the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain types of processing.
You may also have the right to data portability, which allows you to receive certain information in a structured and machine-readable format, and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details provided below. We will verify your identity before acting on a request, and we will respond within the timeframes required by law.
You also have choices that do not require contacting us. You can update your marketing preferences, use the unsubscribe link in any marketing email, or adjust your browser settings to control cookies. If you believe we have not handled your information correctly, you have the right to lodge a complaint with your local data protection authority, although we would welcome the opportunity to resolve your concern first.
11. International Data Transfers
Our company is based in Jinan, China, and the personal information we collect is processed primarily in that location. Where we work with service providers or client organizations located in other countries, your information may be transferred to and processed in jurisdictions outside your country of residence. Those jurisdictions may have data protection laws that differ from the laws in your own country.
When we transfer personal information across borders, we take reasonable steps to ensure that it receives an adequate level of protection. These steps may include relying on standard contractual clauses, ensuring that recipients are subject to confidentiality and security obligations, and limiting transfers to what is necessary for the specific purpose. We do not transfer personal information internationally for purposes unrelated to the services we provide.
If you are located in a region with specific transfer requirements and you would like more information about the safeguards that apply to a particular transfer, please contact us. We will provide such details as we are able to, consistent with our confidentiality obligations and applicable law.
12. Privacy for Children
Our website and services are intended for business users and adults, and we do not knowingly collect personal information from children. We do not direct our website, marketing or recruitment activities toward individuals under the age of sixteen, and we do not knowingly solicit or process information from anyone below that age.
If you are a parent or guardian and you become aware that a child has provided us with personal information, please contact us using the details in this policy. We will take steps to delete that information from our records as quickly as possible. We encourage parents and guardians to monitor the online activity of children in their care and to help them understand how to protect their personal information online.
Where applicable law sets a different age threshold for the lawful processing of a childs information, we will comply with that threshold and, where consent is required, we will obtain verifiable parental consent before collecting any such information.
13. Third-Party Links and Services
Our website may contain links to websites, platforms and services operated by third parties, including professional networks, payment providers and partner organizations. These links are provided for your convenience, and this Privacy Policy does not apply to any third-party website or service. We are not responsible for the privacy practices, content or security of those third parties.
When you click a link that takes you to a third-party website, we encourage you to read the privacy policy and terms of that website before providing any personal information. Your interactions with third parties, including any information you choose to share with them, are governed by their own policies and terms, not by this policy.
We may from time to time use third-party analytics or hosting services that process limited technical information on our behalf. Where we do so, we select providers that offer appropriate safeguards and we configure our use of their tools to minimize the personal information that is processed.
14. Marketing Communications
From time to time we may send you information about our services, industry insights or updates that we believe may be relevant to you. We will send marketing communications only where we have a lawful basis to do so, such as a legitimate interest in maintaining a business relationship or your consent where consent is required by law.
Every marketing email we send includes a clear and simple way to unsubscribe, and you may also update your preferences or request to stop receiving marketing at any time by contacting us directly. If you choose to unsubscribe, we will honor your request promptly. Please note that even after you opt out of marketing, we may still contact you for non-marketing purposes, such as responding to an inquiry or fulfilling a service you have requested.
We do not sell, rent or trade your contact information to third parties for their own marketing purposes. Any marketing we conduct is carried out by us and for our own services, and it is always accompanied by a straightforward mechanism for opting out.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make material changes, we will revise the effective date at the top of this page and, where appropriate, provide a more prominent notice on our website so that you are aware of what has changed.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after we post a revised policy will constitute your acceptance of the updated terms, to the extent permitted by applicable law. If a change materially affects the way we use information we already hold about you, we will take reasonable steps to notify you and, where required, to obtain any necessary consent.
Previous versions of this policy are available upon request. If you have questions about any change or would like to understand how a previous version applied to your information, please contact us using the details below.
16. Contact Information
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using any of the following details. We will make every effort to respond to you promptly and to address your concerns fairly.
Company: Jinan Wulong Human Resources Service Co., Ltd.
Address: No. 489, Yingmou West Street, Laiwu Economic Development Zone, Jinan - 250000, China
Email: team@wulong.mom
Phone: +14325776877
Website: https://www.wulong.mom
We are committed to resolving any privacy concern in a transparent and respectful manner. Please reach out to us at any time, and we will be glad to help.